Amazing Lash Studio

Reviews

• Taylor C

  Jul, 31 2018
  ★ ☆ ☆ ☆ ☆
  I know this is long, but I have to tell my story.. Absolute worst customer service in my entire life. I get cancelled on as I was pulling in because the lash tech called out. I reschedule. 10 minutes before that appointment I get a call cancelling for a second time due to the girl calling out... Against my judgement I make ANOTHER appointment for later. They signed me up for a membership stating if I cancel same day I am charged a fee. What about the 2 times i was cancelled on right? I make an appointment for two weeks after specifically because I am going out of the country. I get a call this week cancelling that appointment because they messed up someones books... So I cancel my membership & do not reschedule since clearly these people do not know how to run a business properly. They inform me I will still be charged for that appointment because of the membership (that doesn’t even come out for another week & that I never even got to use). I am in the beauty industry and would NEVER do this to my paying guests. I also was told by a professional lash technician that because of the way these lashes were poorly done, I should prepare for my real lashes to fall out. I have to pay more money now to get them removed and redone the correct way. I emailed the owner, Melissa. I call her the next day per her request, leave a message, and have not heard back from her. I want to warn everyone of this terribly ran “business”. I wish this didn’t have to come down to writing a review, as I told the owner I did not want to do this, but I have to warn others of this scam since nothing is being done. Stay away from this place.
• Nena Bowers

  Jan, 11 2018
  ★ ★ ★ ★ ★
  Lindsay has been doing my lashes every two weeks for about three months now. I can say they are really AMAZING! . She is very professional and always runs on time. She explains how to care for the lashes so you get maximum wear. The front desk girls are always professional and very sweet! Love this place.

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